

Caregiver Support for Medicare Beneficiaries
Find out if your loved one qualifies for no-cost caregiver support
GUIDE beneficiaries served in the US




Guiding dementia care
Guiding dementia care
Guiding dementia care
What Is the GUIDE Model?
About the Program
GUIDE is a Medicare initiative offering 24/7 care, dedicated Care Navigators, and up to $2,500 in respite services designed to support you every step of the way.
About the Program
GUIDE is a Medicare initiative offering 24/7 care, dedicated Care Navigators, and up to $2,500 in respite services designed to support you every step of the way.
About the Program
GUIDE is a Medicare initiative offering 24/7 care, dedicated Care Navigators, and up to $2,500 in respite services designed to support you every step of the way.
Our Mission
Our mission is to ease your caregiving journey, protect your loved one’s dignity, and help you keep them safely at home.
Our Mission
Our mission is to ease your caregiving journey, protect your loved one’s dignity, and help you keep them safely at home.
Our Mission
Our mission is to ease your caregiving journey, protect your loved one’s dignity, and help you keep them safely at home.
How it works
How it works
How it works
Step-by-step process for receiving GUIDE benefits
01
Check Your Eligibility
Take a moment to fill out our short form and discover if you or your loved one qualifies for GUIDE benefits.

01
Check Your Eligibility
Take a moment to fill out our short form and discover if you or your loved one qualifies for GUIDE benefits.

01
Check Your Eligibility
Take a moment to fill out our short form and discover if you or your loved one qualifies for GUIDE benefits.

02
Initial Assessment
A caring professional will visit you to assess your situation and submit the necessary documents to Medicare.

02
Initial Assessment
A caring professional will visit you to assess your situation and submit the necessary documents to Medicare.

02
Initial Assessment
A caring professional will visit you to assess your situation and submit the necessary documents to Medicare.

03
Enjoy GUIDE Benefits
Once enrolled, you’ll get a personalized wellness plan from a dedicated provider—ensuring you receive the support you need.

03
Enjoy GUIDE Benefits
Once enrolled, you’ll get a personalized wellness plan from a dedicated provider—ensuring you receive the support you need.

03
Enjoy GUIDE Benefits
Once enrolled, you’ll get a personalized wellness plan from a dedicated provider—ensuring you receive the support you need.

Services
Services
Services
Personalized Caregiver Support Through GUIDE
Why choose us?
Why choose us?
Why choose us?
Because Your Loved Ones Deserve the Best Care
01
Speed of Care
Once you’re eligible, we immediately connect you with a caring healthcare expert who will assess your needs within 48 hours—because every minute counts.
01
Speed of Care
Once you’re eligible, we immediately connect you with a caring healthcare expert who will assess your needs within 48 hours—because every minute counts.
01
Speed of Care
Once you’re eligible, we immediately connect you with a caring healthcare expert who will assess your needs within 48 hours—because every minute counts.
02
Size of Care
We partner with the nation’s top GUIDE providers, offering trusted care across more than 43 states to ensure that you and your loved one receive unparalleled support wherever you are.
02
Size of Care
We partner with the nation’s top GUIDE providers, offering trusted care across more than 43 states to ensure that you and your loved one receive unparalleled support wherever you are.
02
Size of Care
We partner with the nation’s top GUIDE providers, offering trusted care across more than 43 states to ensure that you and your loved one receive unparalleled support wherever you are.


Available Respite Care
Choose Respite Provider
See Respite Examples
FAQ's
FAQ's
FAQ's
Frequently Asked Questions
What is the GUIDE Model?
GUIDE (Guiding an Improved Dementia Experience) is a Medicare initiative launched on July 1, 2024. It’s designed to improve dementia care by offering coordinated services, expert assessments, and personalized support for you and your loved one.
How does Crosby Health help me?
We help you enroll in the GUIDE program and connect you with top-notch care providers. Our goal is to make the process simple and supportive, so you can focus on what matters most—your family’s well-being.
Who is eligible for GUIDE services?
Yes, GUIDE Providers support round-the-clock services to meet your needs. The medical providers are available 24/7 to answer questions and provide clinical guidance.
Are support services available 24/7?
Yes! Our partnered GUIDE providers are available around the clock to answer your questions and offer clinical guidance whenever you need it.
What additional benefits can I expect?
Beyond expert care coordination, GUIDE offers up to $2,500 in respite services—helping ease your caregiving burden and giving you the support you deserve.
What is the GUIDE Model?
GUIDE (Guiding an Improved Dementia Experience) is a Medicare initiative launched on July 1, 2024. It’s designed to improve dementia care by offering coordinated services, expert assessments, and personalized support for you and your loved one.
How does Crosby Health help me?
We help you enroll in the GUIDE program and connect you with top-notch care providers. Our goal is to make the process simple and supportive, so you can focus on what matters most—your family’s well-being.
Who is eligible for GUIDE services?
Yes, GUIDE Providers support round-the-clock services to meet your needs. The medical providers are available 24/7 to answer questions and provide clinical guidance.
Are support services available 24/7?
Yes! Our partnered GUIDE providers are available around the clock to answer your questions and offer clinical guidance whenever you need it.
What additional benefits can I expect?
Beyond expert care coordination, GUIDE offers up to $2,500 in respite services—helping ease your caregiving burden and giving you the support you deserve.
What is the GUIDE Model?
GUIDE (Guiding an Improved Dementia Experience) is a Medicare initiative launched on July 1, 2024. It’s designed to improve dementia care by offering coordinated services, expert assessments, and personalized support for you and your loved one.
How does Crosby Health help me?
We help you enroll in the GUIDE program and connect you with top-notch care providers. Our goal is to make the process simple and supportive, so you can focus on what matters most—your family’s well-being.
Who is eligible for GUIDE services?
Yes, GUIDE Providers support round-the-clock services to meet your needs. The medical providers are available 24/7 to answer questions and provide clinical guidance.
Are support services available 24/7?
Yes! Our partnered GUIDE providers are available around the clock to answer your questions and offer clinical guidance whenever you need it.
What additional benefits can I expect?
Beyond expert care coordination, GUIDE offers up to $2,500 in respite services—helping ease your caregiving burden and giving you the support you deserve.